POPIA Terms & Conditions
to the Website, owned and operated by Solarpop. These Terms and Conditions of use
set out the terms that regulate the use of the Website by the user.
Terms take effect as soon as you access the Website and is a binding agreement
between Solarpop and yourself. The current version of these Terms will govern
both Solarpop’s and your rights and obligations each time you access this
Website. If you do not agree with any provision contained in these Terms, you
must immediately stop using the Website. Your failure to do so, and your
continued use of the Website, will mean that you have read, understood, and
agree to the provisions of these Terms.
accessing the Website, you warrant that your use of the Website is for lawful
purposes, you are over 18 years of age, and you can legally conclude an
agreement with Solarpop.
further warrant that you will not contravene any South African or international
laws by using the Website, any services offered on the Website, or any
information provided to you by Solarpop through your use of the Website. Except
as expressly authorised by these Terms, you may not use, alter, copy,
distribute, or transmit any content contained on this Website.
conducts its business in accordance with South African legislation applicable
to its business. One aspect of such legal compliance relates to data
protection. Solarpop Distribution (Pty) Ltd values the privacy of your
information and will protect your personal information in accordance with laws
and regulations. This includes the POPIA.
using the Website, you acknowledge, agree and consent to Solarpop and our
suppliers, or any person authorised on our behalf, using your personal
information, for any purpose necessary for you to use the Website, or for Solarpop
to render any service to you via the Website.
reserves the right to amend these Terms at any time. Whenever Solarpop concludes
any amendments to these Terms, the amended Terms will be posted on this page,
together with an indication at the bottom of the page as to the date upon which
the Terms were last revised. You agree to review these Terms for any such
amendments whenever you visit the Website. Should you not agree to any
amendments to these Terms, you must immediately stop using the Website.
are certain areas on the Website that allow users of the Website to upload
questions, data, and other information. As a user, you are responsible for the
content that you upload, display, and add to the Website. Solarpop will not
review any user content.
agree not to add any user content that contains any information that is not
legally permitted, you do not have a right to make available under any law, or
under contractual relationships and you know is incorrect. You agree that any
user content that you add to the Website does not violate any third-party
purposes of these Terms, Intellectual Property Rights means all intellectual
property rights including, patents, designs, copyright, trademarks, trade
secrets and know-how, applications and registrations, renewals, and extensions.
the contrary is specified in these Terms, all content contained on the Website,
or incorporated or embedded in any service offered on the Website, including
software, images, text, graphics, illustrations, logos, branding, photographs,
and all Intellectual Property Rights in such content, belongs exclusively to Solarpop.
You agree that you will at no time lay claim to Solarpop content, and to any
Intellectual Property Rights subsisting in such content.
as explicitly provided herein, nothing in these Terms shall be deemed to create
a license to any Intellectual Property Rights belonging to Solarpop, and you
agree that you will not:
Modify, port, translate, localise, or create
derivative works of Solarpop content.
Decompile, disassemble, reverse engineer, or
attempt to reconstruct, identify, or discover any source code, underlying
ideas, underlying user interface techniques or algorithms contained or
incorporated in any Company content.
Disclose any of Solarpop content.
Sell, lease, license, sublicense, copy, market,
reproduce, transmit or distribute Solarpop content.
Knowingly take any action that would cause any
of Solarpop content to be placed in the public domain.
understand and acknowledge that you may be exposed to user content that is
inaccurate, misleading, and offensive. You agree that Solarpop will not be
liable for any damages you allege to incur because of exposure to such user
does not make any warranties, statements, or guarantees, regarding the Website
and any services offered on the Website. These are provided on an "as
is" basis. Use of the Website, any Company content and any service offered
is entirely at your own risk.
makes no warranties or conditions about the quality, accuracy, reliability,
completeness, or timeliness of any of the foregoing. Solarpop does not take any
responsibility for any errors, omissions or inaccuracies on the Website, the
content and any service that may be offered.
Solarpop nor its shareholders, directors, or employees (Indemnified Parties),
shall be responsible for any loss, harm, damage, and expense which may be
suffered by you or any third-party, which may be attributable to your access
and use of the Website, or any information contained on or received via the
Indemnified Parties shall not be liable for any loss of business, data or
profits, failure, or unavailability of the Website for any reason, and failure
by any third-party service provider to render any service which are necessary
to ensure the availability of the Website.
hereby indemnify the Indemnified Parties against any loss, liability, harm,
damage, or expense which may be suffered by you or any third-party because of
or which may be attributable to any of the above.
addition to the warranties and indemnities set out above, you hereby agree to
hold harmless the Indemnified Parties from any claims, damages, obligations,
losses, liabilities, costs or debt, and expenses arising from:
violation of any provision of these terms.
violation of any third party right including any Intellectual Property Right,
or other property or privacy right.
claim that the user content caused damage to a third-party.
links may be provided for your convenience; however, Solarpop makes no
representations whatsoever about any third-party Website or its content. Use of
any external links provided is entirely at your own risk. It is your
responsibility to ensure that you obtain all relevant information and that you
read the privacy and security policy displayed on any third-party Website. Solarpop
has no control over such third-party websites and will not be liable for any
loss or damage that you may suffer, because of your use of third-party
Terms shall be governed in accordance with the laws of the Republic of South
Africa, and you hereby submit to the jurisdiction of the South African courts.
If any provision of these Terms is found to be unlawful, void, or for any
reason unenforceable by a competent court in the Republic of South Africa, then
that provision shall be severable from these Terms and shall not affect the
validity and enforceability of any remaining provisions.
South Africa, consumers have a deep mistrust and lack the confidence that
organisations use the information they collect lawfully and for an agreed upon
purpose. The Protection of Personal Information Act of 2013 (POPIA) is South
Africa’s prevailing data protection law. It joins a raft of similar laws around
Solarpop Distribution (Pty) Ltd (Solarpop), believe the security of our
customers’ privacy is something that they never have to question. Arrangements
in this regard should be uncomplicated and easily understood. Therefore,
Respect for consumer privacy.
Provision of transparency on information
Provision of security as it relates to cybertheft,
data loss and identity theft.
believe that privacy should be focused on private consumer interactions, data
encryption, reducing data permanence, data safety, interoperability of devices
and applications, and secure data storage. We take full responsibility in terms
of POPIA to take reasonable measures to ensure data security and prevent data
breach or loss.
is about security, in addition to being about respecting the rights of the data
shall promote a culture of data privacy and digital transformation as a vital
strategy in the complexity of our daily operations. This will deliver a
competitive advantage to Solarpop. Solarpop acknowledge that there is no single
tool that can accomplish end-to-end POPIA compliance, but that it is only
possible through the ethical conduct of employees and managers, and the
continued prioritising of the security
and maintenance of our data protection systems.
recognises that one of its
fundamental responsibilities is to ensure that it protects Personal Information
entrusted to it by its customers. This is critical for Solarpop reputation and for complying with its legal
This Notification complies with the POPIA.
collects three types of
Personal Information means any information
that relates to a person, that can identify such person, for example, telephone
number, name, address, transaction history, etc.
Sensitive Personal Information of a person
means such personal information which consists of information relating to
passwords, financial Information such as bank account or credit card or debit
card or other payment instrument details. Also, sexual orientation, physical
physiological and mental health condition, medical records and history and
biometric Information. It also includes national identifiers including account number, bank card details, passport number, income,
When you browse our site or receive one of our
emails, Solarpop uses
cookies to collect information and store your online preferences.
has processes in place to
ensure that the Personal Information it stores is complete, accurate and
current. If there is a reason to believe that Personal Information residing
with Solarpop is
incorrect, the customer should inform Solarpop in this regard. Solarpop shall correct the information as quickly as possible.
Purpose of Collection of Personal Information
will use the information
collected to manage its business and offer an enhanced online experience on its
website. It will also enable Solarpop to:
applications, requests, and transactions.
services to customers, including responding to customer requests.
with all applicable laws and regulations.
the customer when he or she conducts online banking or makes payments to Solarpop.
the needs of the customer, and provide relevant product and service offers.
If a customer does not wish to provide consent
for usage of its Personal Information or Sensitive Personal Information or
later withdraws the consent, Solarpop shall have the right not to provide products
and services or to withdraw the services for which such information was sought
from the customer.
Sharing of Information
shall not share the Personal
Information of its customers without their prior consent. If Solarpop
shares the Personal
Information with third parties, these parties shall be bound contractually to
ensure that they protect customer Personal Information in accordance with
The above obligations shall not apply to
information shared with government mandated under the law. If any Personal
Information is freely available or accessible in the public domain, Solarpop
shall not have any obligations
regarding its protection.
The security of Personal Information is a
priority and shall be ensured by maintaining physical, electronic, and
procedural safeguards. These safeguards must meet applicable laws to protect
customer information against loss, misuse, damage and unauthorised access,
changes, or sharing.
Employees shall be trained in the proper
handling of Personal Information.
When other companies are used to provide
services on behalf of Solarpop, we shall ensure that such companies protect
the confidentiality of Personal Information they receive in the same manner Solarpop
reserves the right to change
or update this notification, at any time with reasonable notice to customers on
the Solarpop website.
Customers will always be aware of the information that is collected, for what
purpose Solarpop uses
it, and under what circumstances, Solarpop may disclose it.
Response to Enquiries and Complaints
encourages customer enquiries,
feedback and complaints which shall help it identify and improve the services
provided to the customers. Should you have any enquiries, please contact the
Information Officer of Solarpop.
For further information related to Solarpop's compliance with the ECT Act please follow this link:LINK
For further information related to Solarpop's Terms and Conditions please follow this link:LINK
For further information related to Solarpop's Website Privacy Statement please follow this link:LINK